Returns & Exchanges

At PrincessAce, we want you to feel like royalty in every piece you wear. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all PrincessAce tags attached; items must be unworn, unwashed, and in original condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.